Users requiring technical assistance or who are having trouble reaching the TexShare Databases from their homes should first contact the Reference Desk at their local library for help. Each library authenticates users into the TexShare Databases in its own way, so local library staff members are best able to address their patrons' technical questions.
Many technical or home access problems, however, are local to the the user's home computer. As such, certain technical or access issues may be beyond the scope of their local library's -- or of TexShare staff's -- abilities to troubleshoot, diagnose, and solve. Users, ultimately, are responsible for their own home computers' maintenance, security, and Internet access.
